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Terms and Conditions

1 COMPANY INFORMATION

Maria Permin

Poppelstykket 40

DK-2450 Copenhagen SV

Phone: +45 61335711

VAT number: 34252548

E-mail: info@mariapermin.dk

Website: www.mariapermin.dk

Delivery within a week to 10 days.

14 days full refund ex. shipping.

Orders placed online are only incl. shipping in Denmark. If you place an order for delivery outside Denmark, there will be added an individual shipping cost. You will be contacted concerning the correct shipping cost, before the shipment of the order.

All purchases in Danish kroner only.

You can even pick up by appointment.

All art is sold under the rules of artist VAT. A buyer can not detach the input tax on the purchase of art paintings or art sculptures.

2 Purchase

All prices on the website include all Danish taxes, customs, etc.. If you order from another EU country you pay Danish VAT and no duty under the rules on free movement of goods. If you order from a non-EU country, you will not pay Danish VAT, but the goods will often be subject to customs duties and VAT in your home country which is not paid by Maria Permin.

When you deal with Maria Permin all agreements are in Danish. If you wish to receive a new copy of your order confirmation or invoice, you can send an email to info@mariapermin.

3 Testimonials

Once we have received your order, you’ll soon as possible sent a legally binding order confirmation email. In case an item might be out of stock from our warehouse, the order will be cancelled.

Once the payment for goods has gone into our account and the goods are sent from our warehouse, you will receive an invoice by. email. This bill expresses the goods physically located in your package.

You are advised to save the order confirmation and invoice so you can have it ready at any contacts with Maria Permin.

We give full refund ex. freight or replacement within 14 days on presentation of invoice, this should be sent as a copy with the product. Shipping and shipping costs for returned or exchanged goods are not payed by Maria Permin.

4 Delivery

From the time when we have received your order confirmation and your payment is visible on our account, it can take up to 10 business days to receive your items. Post Denmark will usually only need a day to provide your package in Denmark.

Remember that no distributed parcels on Saturdays. If an item in your order is sold out, there will be sent an email directly to you regarding this.

5 PAYMENT

At Maria Permin you can pay with:

VISA

VISA / VISA

Eurocard and MasterCard

The amount of goods is deducted from your account when the goods are dispatched from Maria Permin. We can never withdraw an amount greater than the amount you have approved the acquisition. Maria Permin use the payment system Stripe. The fee to Stripe payment only by Maria Permin.

6 SAFETY Maria Permin

When paying with a debit card, you are always protected against abuse. Our online store works in cooperation with Stripe, which ensured the sensitive data transported over the network in connection with the purchase, by means of encryption.

Data that you submit in connection with purchases paid with a credit card is encrypted (SSL), and thus it is only Stripe that can unlock them. Neither Maria Permin or others have the opportunity to unlock the data. 

At Stripe the credit card information validated, ie. examine whether the card instance. blocked or else that goes invalid. If everything is in order, given that message to you as a buyer that your order is confirmed.

In some cases, it may happen that Stripe can not deduct this amount from your account, even if you complete the payment. In these cases, you will be contacted by Maria Permin, concerning a direct payment to the company on the basis of the submitted invoice before delivery of the goods ordered.

Maria Permin does not receive any information about your credit card number and / or expiration date, but get message that an amount is reserved for Maria Permin for subsequent transfer, once we have shipped your order. When the order is forwarded to Post Denmark, we press DELIVERED in our system, and at the time it takes a message to Stripe to transfer the reserved amount to our account with Stripe.

You have the option to refuse payment when you receive your statement. You have no deductible in the event that your card is misused in an Internet store that uses Stripe for its payment. You are thus better protected than in the physical world.

7 SHIPPING

Your ordered items are being shipped directly to you as a Post Denmark-private package. You must sign with postman or at the post office to get your package. This bundled product called “Consignment receive proof”. That way you are sure that your package is not delivered wrong and we are confident that our shipment has found its rightful recipient.

Shipping cost (postage), added each order, depending on the total weight of your order.

8 DAMAGE

If the item is damaged or lost during transport from Maria Permin to the customer,  Maria Permin is held liable. However, you must notify the problem to Maria Permin (see address and contact details at the top of this page). For articles which can not be replaced due to unique status, the amount will be refunded.

9 RIGHT OF CANCELLATION

You always have 14 days full right of cancellation when you shop at Maria Permin. Runs from the day you receive your product. Right can only be used if the item is returned with a copy of the invoice and if item is returned in the same condition and quantity. The right of withdrawal lapses if you use the product in a way that obviously reduces the resell value, or if you can not enclose / produce an invoice.

When withdrawal is being used, you must pay the postage to send the product back.

Additionally, you are liable for the goods and shipping.

The product sent to: Maria Permin, Poppelstykket 40, 2450 Copenhagen. 

You can also cancel by refusing to accept it at the post office, subject to paragraph 9 When you regret your purchase, refunded the purchase price of course for you, ex. freight cost. This is done by a transfer to your bank account once we have received the product and verified that it meets the rules for cancellation. It is therefore important that we are informed of your registration number and account number. It is not a requirement, but the expedition enhanced if adequate information resulting package is for example a completed return form, copies of any. previous correspondence, etc..

Please note we do not accept packages sent with the demands on us.

10 Uncollected Products

If we get a shipment decline, which has not been picked up at the post office, we consider this as a full return, ex. freight..

11 WARRANTY

Maria Permin warrants that the goods you order, are error-free upon delivery. When you shop at Maria Permin, you have the 24 month warranty. This means that you can either have exchanged goods get a price reduction or get your money back, depending on the specific situation. This condition of course that the complaint is justified and that the defect is not caused by an incorrect use or storage of the product or other injurious behavior. There must be given within a reasonable time after you have discovered the defect in the product. If a complaint within two months, the complaint will always be timely. We will refund reasonable shipping costs that you may have in connection with the return of the product when the claim is justified. Items weighing less than 1.5 kg, send cheapest as letters from the post office. If your shipment weighs more than 1.5 kg, shipped cheaply as packet.

To cover your shipping costs please remember to apply them on a return ticket. If you send your shipment by mail, you have no replacement option to the carrier, for example. Post Denmark, but an item of correspondence is often cheaper than package postage.

When you return the product, please provide a description of the error. Please use the return slip. This is not a requirement, but it eases our treatment and minimizes the time of the complaint. If your return note has been lost, please provide your customer number, and possibly. your order number and approx. when the product was purchased. 

12 PRIVACY POLICY

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketin: With your permission, we may send you emails about our store, new products and other updates.

A cookie is a small text file that is sent from Maria Permin’s website and stored locally on your hard drive. In this way, we can improve the user experience, improve the site and the shop can keep track of visits and which items you put in the cart. You can not visit the shop without having to accept the cookies we send to you. The cookies that we send is in no way harmful to your computer. We use them only to give you the best experience.

  • We retain no more data than necessary and for no longer period than needed.
  • You can at any time delete cookies from your computer in your browser.

Who we share the data with

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.

We can share information about you with Google Analytics, Facebook Buiness Manager eller Google Adwords.

Management of Maria Permin have access to the information recorded about you. Management and other employees, is of course subject to confidentiality also in relation to your personal data. We do not store customer data encrypted, but they are stored on our secured server behind extremely robust safety systems firewall and other filters. Customer information is encrypted. Payment information is transmitted naturally encrypted. Information provided to Maria Permin transmitted or sold in any way for companies outside the Maria Permin and we will not store any sensitive information that you do not even have submitted. As registered with Maria Permin you always have the right to object to the registration. You also have the right to inspect the information recorded about you. These rights are for Personal Data Protection Act, and request in connection therewith be directed to Maria Permin via email: info@mariapermin.dk

13 RESERVATIONS FOR PRICING ERRORS, SOLD OUT PRODUCTS ETC.

We reserve the right to price changes, typing errors and omissions excepted.

As an artist owner Maria Permin owns copyright of all paintings / art / designs, photos and replicas of those.

14 SELECTING A set of laws

Disputes in accordance with these terms and conditions shall be governed by Danish law.